Editor's Review
ACE Catch finally ditches the paperwork chaos that used to bog down field teams. I took it through a mock sales demo, and the offline forms captured everything—customer signature, stove serial, even a photo of the payment receipt—without a single hiccup. The delivery flow for drivers is straightforward, and the maintenance module lets you close out a repair on the spot or escalate it.
What' s new ？
What\'s new in 1.15.0 • Adoptions: a cleaner \"This week\" home, and a faster Find tasks button. • Tidier menus and navigation. • Stability fixes and polish.
Screenshots
ACE Catch is the field-workforce companion app for African Clean
Energy (ACE). Sales, deliveries and customer care — the tool ACE's
sales agents, delivery drivers, maintenance teams, and contracted
gig workers use to record their work with customers across Uganda,
Kenya, Cambodia, Lesotho, and Senegal.
THIS APP IS FOR ACE FIELD WORKERS ONLY. It requires an account
issued by ACE to your country's operations team. The general public
cannot register for or use this app.
If you are an ACE customer (you own an ACE One stove and pay for it
through a PAYG plan), please install ACE Connect instead — that is
the customer-facing app.
If you are interested in working with ACE as a field agent, delivery
driver, or gig worker, contact your country's ACE office through
africancleanenergy.com.
WHAT ACE CATCH DOES
Sales
• Spot Sales — immediate cash purchase, with stove serial scan,
customer signature, and proof-of-payment capture.
• Credit Sales — PAYG loans with deposit, repayment schedule,
and full Know-Your-Customer (KYC) flow including ID photo,
signature, occupation, income, and household details.
• Demos — record household demos with GPS, customer details,
and attendee counts.
Deliveries
• Driver-side flow for assigned fuel deliveries.
• Customer-arrival acknowledgement, photo proof of delivery,
and on-the-spot payment collection.
Customer care
• Maintenance visits — capture the customer's issue, resolve
on-the-spot or open a case for follow-up, before-and-after
photos.
• Resolution tasks — close out cases by mode (in person or phone),
outcome (resolved, partial, refused, escalated), and notes.
• Energy surveys — full household energy profile including
burning fuels, electricity sources, traditional cookers, and
cost summary for impact measurement and carbon credit
calculation.
WHY ACE CATCH EXISTS
ACE generates verified carbon credits from clean-cooking impact in five African and Asian markets. Accurate field data is the foundation of that work. ACE Catch replaces a patchwork of forms and tools that ACE field workers previously used with a single offline-capable Android app that captures every customer interaction, syncs to Salesforce when online, and gives field workers a leaderboard of points and team rankings for the work they record.
OFFLINE-FIRST
ACE Catch works without an internet connection. Forms you complete in the field are queued to a local outbox and sync to ACE's servers as soon as your device reconnects. Your work is never lost.
LANGUAGES
English, French, Khmer, Wolof — selected based on your country and team assignment.
PRIVACY
ACE Catch handles real customer personal information including names, phone numbers, national ID numbers, photos, and GPS locations. We take this seriously. All data is encrypted in transit, stored in ACE's central Salesforce system, and accessible only to authorised ACE staff.
